Frequently Asked Questions
Looking for more information about Affinity Education and our child care centres? Below are some of the most common questions families and educators ask. If you need more help, feel free to contact us.
What is Affinity Education Group?
Affinity Education Group is a national provider of early education and child care in Australia. We proudly operate more than 250 centres under trusted brands including Milestones, Papilio, Kids Academy, and Aussie Kindies.
What ages do your centres cater for?
Most of our centres welcome children aged six weeks to five years, with dedicated programs for babies, toddlers and preschoolers. Some centres may offer slightly different age groupings - your local Centre Manager will be happy to confirm what’s available. Find a centre near you.
What is the Lifelong Learning Curriculum?
The Lifelong Learning Curriculum is our exclusive early years program, designed to support children’s development from birth to five. It includes age-appropriate learning zones, play-based experiences, and a focus on wellbeing, confidence, communication and creativity.
Are meals provided at your centres?
In most of our centres, children enjoy fresh, nutritious meals prepared onsite each day by a qualified cook. Some centres may require families to pack a lunch box instead - your Centre Manager will let you know what applies at your location.
Do you cater for allergies and dietary requirements?
Yes. We take food safety seriously and ensure all dietary needs are managed with care. Centres use Food ID cards and placemats to identify allergies and preferences, and our cooks follow strict protocols to keep every child safe and well-nourished.
How do I enrol my child in one of your centres?
The easiest way to enrol is to book a tour at your preferred centre. Our team will walk you through the enrolment process, answer any questions, and help you complete the necessary forms.
Can I claim the Child Care Subsidy (CCS)?
Yes. All of our centres are approved for the Australian Government’s Child Care Subsidy (CCS). We can help you estimate your out-of-pocket costs and guide you through the application. Learn more about CCS here.
How do you ensure my child’s safety?
Your child’s safety is our highest priority. Every Affinity Education centre follows strict safety protocols, including:
- Secure entry systems
- Monthly safety audits
- Educator-to-child ratios that meet or exceed regulations
- Emergency drills and evacuation training
- Safe sleep practices
- Allergy and medical condition management
All educators are trained in child protection and mandatory reporting. If a concern is raised, we act swiftly and follow clear procedures, including escalation to the appropriate authorities. We take every concern seriously and are committed to taking immediate, decisive action - including removing individuals who do not meet our safety expectations. The wellbeing of every child in our care always comes first.
How do you support inclusion and diversity?
We are committed to creating inclusive environments where all children feel safe, respected and supported. Our curriculum reflects the diversity of our families and communities, and our educators are trained to support each child’s unique identity and needs. Learn more about inclusion.
Do you have a sustainability program?
Yes. We embed sustainability into our centres through gardening, recycling, nature-based play, and daily eco-friendly habits. Children learn to care for the planet through hands-on experiences and age-appropriate learning. Read about our approach to sustainability.
What qualifications do your educators have?
Our educators hold or are working toward approved early childhood qualifications, including Certificate III, Diploma, or Bachelor of Early Childhood Education. Many receive additional training through our Affinity Learning Academy.
How can I apply to work at an Affinity Education centre?
We’re always on the lookout for passionate educators, cooks, teachers and leaders to join our team! Visit our Careers page to explore opportunities near you.
Still have questions?
We’re here to help. Contact us and one of our friendly team members will get back to you as soon as possible.